PT Pegadaian (Persero)
PT Pegadaian (Persero)

Client Name:

PT Pegadaian (Persero)

Project Year:



Manta Global Teknologi


Devy Setiawan


Voice Call, Video Call, Live Chat, Social Media, Email, Open Ticket, Transaction

Short Description

PT Pegadaian (Persero) is an Indonesian state-owned pawnbroker operated as a subsidiary of Bank Rakyat Indonesia. The company slogan of Pegadaian is “Mengatasi Masalah Tanpa Masalah” (Overcoming Problems Without Problems).

SAPA Pegadaian is a customer service application intended for PT Pegadaian customers. With this application, customers can open complaint tickets via live chat, voice call, or video call. Customers can also make installment payments and gold savings through the SAPA Pegadaian application.